Welcome to His Stay Her Stay (operated by PJ HOUSING LLP | HIS STAY HER STAY). By accessing or using our platform, you agree to comply with these Terms & Conditions and our Privacy Policy. Please read them carefully before using our services. We provide verified properties/tenants and secure, transparent transactions with legal & compliance support.
1. Acceptance of Terms
Using our platform means you accept and agree to these Terms & Conditions. If you disagree, please discontinue use immediately.
2. Eligibility
You must be at least 18 years old and legally capable of entering into agreements to use our services.
3. Account Registration & KYC
Users may be required to complete KYC verification by submitting the required forms and identification documents. Access to stays and certain services is granted only after successful verification where applicable.
4. Booking & Payment
All bookings are processed through our platform after you provide accurate and complete information. Payment terms will be clearly displayed at the time of booking. Transactions are intended to be secure and transparent.
5. Cancellation & Refunds
Our cancellation policy applies to all bookings and will be shared during the booking process. Please review the cancellation policy carefully before making a booking.
6. Guest Conduct & House Rules
Guests must follow all house rules and maintain respectful conduct. Violations may result in stay termination without refunds.
7. Property Owners, Franchise & Investment
Owners, franchise partners and investors using our services agree to provide accurate property and financial information, and to comply with applicable laws. Legal & compliance assistance may be provided as part of our professional management offering; specific commercial terms are agreed separately.
8. Limitation of Liability
We are not liable for indirect or incidental damages. Our liability is limited to the amount paid for your booking or the fees paid for the relevant service, as applicable.
9. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Continued use of our services after updates constitutes your acceptance.
10. Governing Law
These terms are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
11. Contact Us
PJ HOUSING LLP | HIS STAY HER STAY
His Stay Her Stay App (available on iOS & Android)
Email: [email protected]
Phone: +91 9819011163
Website: www.hisstayherstay.com
Your next great stay starts here.